Planned annual technical maintenance of the system will take place on August 15, 2026. This maintenance is part of our regular activities aimed at maintaining the reliable and stable operation of our system.
Planned Maintenance Schedule
- Date: August 15, 2026, Saturday;
- Start Time: 01:00 UTC;
- Expected Duration: 1 hour;
- Service Restoration: by 02:00 UTC;
Schedule by Local Time Zone
| Country or Region | Local Time Zone | Maintenance Period |
|---|---|---|
| UK, Ireland, and Portugal | UTC+1 | 02:00–03:00 on August 15 |
| Central Europe — Germany, France, Italy, and Spain | UTC+2 | 03:00–04:00 on August 15 |
| Bulgaria, Greece, Romania, and Cyprus | UTC+3 | 04:00–05:00 on August 15 |
| USA & Canada — East Coast | UTC−4 | 21:00–22:00 on August 14 |
| USA & Canada — West Coast | UTC−7 | 18:00–19:00 on August 14 |
You can check your time zone here.
Preparation Recommendations Prior to Maintenance
During the maintenance window, the system will not be accessible. We recommend that at least one hour before the start, the shift team should:
- Print the arrival and departure guest lists for the maintenance period;
- Prepares the folios or bills for guests with expected early departures during the maintenance window;
- Print a list of occupied rooms along with their current Housekeeping status;
- Timely note down all new reservations, sales, and posted services so they can be entered into the system after the maintenance ends.
We recommend informing all employees who will be on duty during the specified period in advance.