User Rights for Booking Operations

Booking creation/edit

• Booking: Create or Edit
• Charges: Create (if there is a rate/price set to the booking

In case of a selected company transfer option:

• Transfer to Company/Agent folio
• Transfer to default Company/Agent folio

• Charges: Transfer

Past period bookings

• Booking: Add or delete past nights

Booking edit

• Booking: Create or Edit

Rate change

• Charges: Edit and Void
• Charges: Edit print text

Setup/removal of a manual price

• Charges: Edit and Void
• Booking: Set manual price

Change to the number of guests and adults

If it is an occupancy-based rate

• Charges: Edit and Void

Setup of Checkout transfer folio

• Booking: Checkout with Outstanding folio balance

Stay extension

• Charges: Create

Stay shortening

• Booking: Create or Edit

In case of an open folio

• Charges: Edit and Void

In case of a closed folio

• Charges: Create

Booking voiding

• Booking: Create or Edit

Cancellation policy activation

If the booking has a guarantee policy linked to a cancellation policy, you may be required additional user rights to complete all actions set in the cancellation policy.

• Charges: Edit and Void- if it is set for the existing booking folio charges to be voided with the booking cancellation;
• Charges: Create - if a fee is set to be charged with the cancellation;
• Folio: Close - if the folio is configured to be automatically closed;
• Folio: Close folio with outstanding balance - if upon closing a folio, the amount of payments is not equal to the charges;

Room allocation

Including all operations with rooms - moving, locking/unlocking room change

• Booking: Create or Edit

Booking sharing among several bookings

• Room sharing

Addition of guest registration cards

Booking checkout

• Booking: Create or Edit

Prior to the date of departure

• Booking: Early Checkout

In case of selected Split by Company/Agent and Checkout transfer folio

• Charges: Transfer

A booking with unpaid folio

• Booking: Checkout with Outstanding folio balance