Operations with folios and charges, and the necessary combinations of user rights
Operations
User Rights
Document issue
Folio: Close
Paid services
Payment: Create - for a user to be able to add a payment, if such is missing;
Unpaid services
Folio: Close folio with outstanding balance
Folio duplication
Charges: Create
Full/partial correction of a document, Debit note
Charges: Create
Folio: Create Correction Folio
Folio: Close
Payment: Create - if it is necessary to add a new payment for the correction;
Payments: Add negative payment to Closed folio - if it is necessary to reflect a refund (in case of full correction);
Credit card refund - if working with a payment provider and there is a chargeback. The right works independently and does not require rights to add a negative payment.
Folio/document void
Folio: Void
Payments: Void payments - needed, if there are payments in the folio;
Charges: Edit and Void- needed, if there are charges in the folio;
Note: The void of an empty folio does not require the Folio: Void right
'Billing to' correction in an issued document
It is not allowed to select new Billing Info, but only make a correction to the existing one.
Folio: Edit Billing Info in closed folios
Charge edit
Charges: Create allows corrections to the date of an existing charge;
Charges: Edit and Void - unlocks changes to the price, currency and quantity of charged services. Enables the void of existing charges;
Charges: Edit print text - only allows editing the print text;
Charges – Custom Charge Posting - Unlocks changes to all other fields of existing charges not controlled by the above rights;
Discount posting - PMS+
Charges: Create
Charge split
Charges: Create
Charges: Transfer
Transfer of charges among folios
Regardless of whether it is among folios of one booking/company or among folios of different bookings/companies