WorldLine/Six Payments

Introduction

The integration between Clock PMS+ and one of the leading payment processors - WorldLine/Six allows you to seamlessly process online payments from various points - Web Reservation system, MyBooking portal, or through the guest folios.

It supports all features part of the payment processing package - tokenization, pre-authorization + capture/release, refunds, using physical card terminals, and/or offering alternative payment methods.

Configuration

WorldLine/Six Payments divides its product line into the following modules:

• SaferPay - this module handles eCommerce transactions - these are transactions done online, either by the guests themselves or by a user initiating a transaction through the Clock PMS+.
• cCredit - this module handles card-present transactions - these are transactions done on a physical card terminal at the property and you will need to purchase such a terminal from Worldline/Six. 

SaferPay

To configure the SaferPay module, please complete the following steps:

• In Clock PMS+ go to menu Settings->All Settings->Payment processing->Six Payments-> section Saferpay E-commerce.

• Customer ID  (1) - enter your Worldline/Six customer ID. You can locate it by logging in to your Worldline/Six account and navigating to section Settings->Payment means/terminals.

• Saferpay username (2) - you will need to create an API user in your Worldline/Six account and enter its username in this field
• Saferpay password (2) - you will need to create an API user in your Worldline/Six account and enter its password in this field

• API Terminal (3) and Omnichannel terminal (4)  - enter the ID of your 'Phone-Mail' terminal in your Worldline/Six account. You can locate it from the menu Settings->Payment means/terminals->click on the dropdown menu and copy the ID of the 'Phone-Mail' terminal.

• 3DS transaction terminal (5) - enter the ID of your 'eCommerce' terminal in your Worldline/Six account. You can locate it from the menu Settings->Payment means/terminals->click on the dropdown menu and copy the ID of the 'Saferpay eCommerce' terminal.

• Client present transactions force sca (6) - when enabled, 'Force 3D' is initiated for all transactions performed by the client. 

cCredit

To configure the cCredit module, please complete the following steps:

• In Clock PMS+ go to menu Settings->All Settings->Payment processing->Six Payments->section cCredit (POS) settings

• cCredit username (1) - enter the cCredit username provided to you by Worldline/Six for integration with ClockPMS+
• cCredit password (2) - enter the cCredit password provided to you by Worldline/Six for integration with ClockPMS+

Terminals

Along with the above settings, you will also need to add your physical terminal/s details in the interface configuration.

• In Clock PMS+ go to menu Settings->All Settings->Payment Processing->Six Payments->click the 'Terminals' button on the top.
• Click the '+' button on the top right and enter the details.
• POS (1) - this is the client ID set in your Worldline/Six account.
• Name (2) - this is the name of the terminal which you will see in Clock PMS+. This will be extremely helpful in cases you operate with several terminals, as the name will give you an indication of which is which e.g. 'Handheld terminal'; 'Front desk terminal'; 'Backup terminal'.

Alternative payment methods

With Worldline/Six you can offer your guests various methods of payment, not strictly with a card. These vary from different online banking solutions to 'wallet' apps. You will need to first have those configured in your Worldline/Six account. Please consult with your Worldline/Six representative to set those up.

Once done, follow these steps in Clock PMS+:

• Settings->All Settings->Payment processing->Six Payments->section Alternative payment methods.
• Payment page - terminal (1) - enter the Saferpay Secure PayGate ID that is set up in Worldline/Six to handle these alternative payment methods.

• Payment page payment methods (2) - select which alternative payment methods you will use/offer.
• enable the Payment page function (3)

Bancontact card configuration

Bancontact card is a popular payment method in Belgium. To offer this payment method to your guests, please make sure that the following configuration is done in your WorldLine account:

• Bancontact card must added ONLY to your Worldline Secure PayGate terminal.
• Ensure that Bancontact card is NOT added to your Phone-Mail and eCommerce terminals

Once done, when guests need to make a payment, they will have the option to choose:

• pay with a card, in which case they directly enter the details in the form and proceed
• pay with an alternative method, in which case they will be redirected to a page hosted by Worldline/Six and proceed with completing the payment through the alternative method.

Finalizing configuration

Once the above is completed, navigate to Clock PMS+ menu Settings->All Settings->Payment processing->Credit Card and select the following:

• In the section Payment Service Provider, select SixPayments from the dropdown menu (1).
  
• Select if you will require guests to enter CSV code when entering card details (2).
• Select if you require guests to enter their Address when entering card details (2).
• Check the selections in section 'Accepted Credit Cards' and update them if needed (3).

Finally, you need to set your Guarantee options with the correct payment service.

• Go to menu Settings->All Settings->Bookings->Guarantee policy
• edit your guarantee options and select 'Credit Card tokenization/payment' as a payment service.

When you have completed the configurations of the modules you will use, select the Currency in which payment amounts will be sent to Worldline/Six and mark the connection Live.

Configuring in Clock POS

Settings are done from the menu Management->Six Payments and the process is identical as the one in Clock PMS+. 

However, you only need to configure cCredit and add the terminal (device) information.