Modified on: Fri, 19 Jan, 2024 at 9:29 AM


Important: Please make sure you go through Room Access control - General settings as well.


The integration between Clock PMS+ and Hotek enables you to streamline your operations and save time for your employees due to the convenient function to issue and encode key-cards directly through Clock PMS+. The flexibility of the integration allows you to control not only access to the room, but also access to common doors (e.g. main entrance; floor main door) or special zones (e.g. SPA or parking garage). Furthermore, you are able to control the times on the arrival and departure dates from/until keys will be active respectively. Finally, you are also able to issue QR codes as keys through Clock PMS+ as well.


Important: A Clock IoT device is required for this integration and it must be connected to the same local (internet) network as the Hotek server.

The communication protocol used for this integration is Hotek PMS Protocol V2.1.

1. Access Clock PMS+ and navigate to section Settings->AppConnector->locate Hotek and activate it-> click button 'Settings' ->click on Hotek.

2. Once the pop-up window is brought up, enter the respective information:

  • Active (1) - select once all configurations are completed.
  • API user (2) - select the Clock IoT device.
  • Server host (3) - enter the IP address of the Hotek server.
  • Server port (4) - enter the port that is set for the Hotek server.  
  • QR encoder (5) - enter the QR encoder ID if you will use QR codes for keys. The default Hotek QR encoder has ID 9699. Please double-check with your Hotek representative if it has changed.  See more below.

Important: The QR codes are available in the MyBookingPortal to use.


Once you've added the integration details, save and enter the encoder/s details by clicking 'Add' under 'Room key Encoder' section.

You will be presented with two fields to complete:

  • Name (1) - enter the name of the encoder. You will see this name within Clock PMS+. It can be very useful if you operate with many encoders as the name will assist you to distinguish between them and select the correct one when you encode a card.
  • Identifier (2) - this is the ID of the encoder within Hotek. The encoder needs to be first added within their system and then add its ID here. Due to specifics of the Hotek solution, if the encoder ID in their system is e.g. 01, here you need to enter 0199 - with 01 being the encoder ID, while 99 being the server ID.

QR encoders

You can add a QR encoder in two places - only in settings (see point 5 above) or also as an encoder. Adding it to the settings is required.

  • if you add the encoder only in settings (see above, point 5) you will not have the option to select the QR encoder when issuing keys (the regular RFID encoder will be used) and the following behavior will be observed: when issuing a key through the regular RFID encoder, a QR key will be generated as a duplicate and visible in the MyBooking Portal.
  • if you add the encoder both in settings and as an encoder when issuing a key you will have the option to select to use either the regular RFID encoder or the QR one. The following behavior will be observed: 
    • when issuing a key through the regular RFID encoder a QR key will be generated as a duplicate and visible in the MyBooking Portal. 
    • when issuing a key through the QR encoder, only a QR key will be issued, visible in the MyBooking Portal.

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