The rules for automatic charge routing allow covering a wide range of real-world scenarios for corporate, group and individual bookings. In this article, you will find example configurations for the most common cases and guidance on how to implement them through routing rules.
Note: The examples below assume that you are familiar with the setup and use of routers. If you are not, see:
Example configurations
Guest pays everything, accommodation is charged to the Company
The guest pays all charges, but two separate documents are required: the package (accommodation and meals) to be charged to the Company, and the additional services – to the guest.
Objective:
The package services should be separated into a separate folio in the booking, with the Company as the recipient, and all other charges should remain in the main folio of the booking.
Guest pays everything, separation of City Tax
The guest pays everything. The booking is created via a channel manager and includes a virtual card, the amount of which only covers the accommodation. The City Tax is paid on the spot, together with the additional services.
Objective:
The City Tax should be separated into a separate folio, so that the task from the Payment Autopilot can successfully charge the virtual card and close the accommodation folio.
Company pays for accommodation, Guest pays for additional services.
The company pays for the package, and the guest – for all additional services.
Objective:
The package services should be transferred to the main company folio, and the additional charges should remain at the guest's expense.
Company pays for accommodation, invoices are organised by voucher number
The company pays for the package, with invoicing by voucher number.
Objective:
The package charges should be transferred to the company's folios, with a separate folio being created for each reference (voucher) number.
Company pays for accommodation, invoices are organised by arrival date
The company pays for the package, and the invoicing is organised by arrival date.
Objective:
The charges from the package should be transferred to the company's folios, with a separate folio being prepared for each arrival date.
Agent pays for accommodation, Guest pays City Tax and additional services
The agent pays for the package, and the City Tax and all additional services are paid by the guest.
Objective:
The package services should be transferred to the main Agent folio, and the City Tax and additional charges should remain in the booking folio.
