Important: Please note that the following is applicable when using one of these payment processors:
Activating the connection in Clock PMS+
Please log in to Clock PMS+ and go to the Navigation menu->Settings->All Settings->Credit card.
Review all settings as they will be applied to the payment interface as well.
For example - which credit card types will be available (1).
Note: If the CSV code is required in the payment processor settings please activate in the Credit card settings of Clock PMS+ (2)
Once done please select the corresponding payment processor in the 'Payment Service Provider' field and save (3).
This will mark the processor as the default one for your account.
Important: Once the connection is activated all credit cards will be sent to the default payment processor for verification. Each failed validation will add an additional To-Do task for the booking in order to notify you about this. The most common cause for this will be the virtual credit cards from the OTAs as they are usually active during the booking period.
Activating the connection in Clock POS
Clock POS works with only a payment terminal.
To select your default payment service provider, please navigate to menu Management->Account info-> select your provider from the dropdown in the Payment Service Provider.
Once the interface configuration and payment processor selection are done, you need to make sure that the correct payment service is selected in your Guarantee options for them to be used on the Web Reservation System and MyBooking Portal.
1. Navigate to menu Settings->All Settings->Guarantee options
2. Edit the Guarantee Options for which you require either valid Credit Card details or details and prepayment.
3. Select the 'Credit card tokenization/payment' service in the 'Payment services' list.