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a:only-child{color:#212529}.breadcrumb a:only-child:hover{color:var(--danger)}.breadcrumb a:before,.breadcrumb span:before{top:0;margin-right:.5rem;content:"»";font-weight:600;color:#212529}.pagination{height:unset;margin-top:5rem;margin-bottom:0}.pagination ul{width:100%;display:flex;justify-content:space-between;border-radius:0;box-shadow:none}.pagination ul li:not(:first-child){display:none}.pagination ul li:last-child{display:block}.pagination ul li a,.pagination ul li span{display:inline-block;font-weight:600;line-height:1.5;color:var(--danger);text-align:center;text-decoration:none;vertical-align:middle;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;user-select:none;background-color:transparent;border:1px solid var(--danger);padding:.515625rem 1.875rem;font-size:1.0625rem;border-radius:50rem !important;white-space:nowrap;transition:color .15s ease-in-out,background-color .15s ease-in-out,border-color .15s ease-in-out,box-shadow .15s ease-in-out}.pagination ul li a:hover,.pagination ul li a:focus,.pagination ul li span:hover,.pagination ul li span:focus{color:#fff;background-color:var(--danger)}.pagination .disabled a,.pagination .disabled span{pointer-events:none;color:var(--danger);opacity:.5}.ticket-filter{margin-top:0;margin-bottom:2rem}#ticket-toolbar{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;width:100%;gap:1rem}.alert-ticket-status a{font-weight:600;color:var(--danger)}.alert-ticket-status a:hover{color:#4a4a49}#survey-information{font-size:1rem;margin-bottom:2rem}#survey-information .muted{color:#212529}#survey-information .rate-again{font-weight:600;color:var(--danger)}#survey-information .rate-again:hover{color:#4a4a49}.feedback-text{display:none}.survey-widget-wrapper .default_question{padding-left:1rem;margin:0;margin-top:1.25rem;font-weight:300 !important}.p-desc .title{margin-top:1.25rem;margin-bottom:1.25rem}.border-strongly-agree{border-left:3px solid var(--success)}.border-strongly-disagree{border-left:3px solid var(--danger)}.border-some-what-disagree{border-left:3px solid var(--secondary)}#load_questions{display:inline-block;margin-top:1.25rem;font-weight:600}#additional_questions_wrapper{margin-top:1.25rem}#additional_questions_wrapper .muted{display:block;margin-bottom:.5rem;font-weight:600}.ticket-main #ticket-toolbar{width:unset !important;gap:0 !important;margin-top:5.5px}@media (max-width: 45em){.ticket-main #ticket-toolbar{margin-top:0;margin-bottom:17px}}.ticket-main #ticket-toolbar .btn-small{border-radius:50rem;text-shadow:none}.btn-small [class^="icon-"]{margin-top:0}.btn-small.is-danger{background-color:var(--danger);border:1px solid var(--danger)}.btn-small.is-success{background-color:var(--success);border:1px solid var(--success)}.btn-small.is-secondary{background-color:var(--secondary);border:1px solid var(--secondary)}.btn-small.is-danger:hover,.btn-small.is-danger:focus,.btn-small.is-success:hover,.btn-small.is-success:focus,.btn-small.is-secondary:hover,.btn-small.is-secondary:focus{background-color:transparent}.btn-small.is-danger:hover .icon-reply::before,.btn-small.is-danger:focus .icon-reply::before{color:var(--danger)}.btn-small.is-success:hover .icon-close-ticket::before,.btn-small.is-success:focus .icon-close-ticket::before{color:var(--success)}.btn-small.is-secondary:hover .icon-add-people::before,.btn-small.is-secondary:focus .icon-add-people::before{color:var(--secondary)}.ficon-close-ticket:before,.icon-close-ticket:before,.ficon-assign-to:before,.icon-add-people:before,.ficon-ticket-reply:before,.icon-reply:before{color:#fff}.ticket-main .user-details h4.user-name{font-size:1.125rem}.ticket-main .user-details .p-info{font-size:1rem;font-weight:300;line-height:1.5;color:#212529}.user-pic-thumb,.user-pic-normal{border:0}.user-info .user-details{width:100%;margin-left:12px;margin-top:0}.ticket-main .user-info{margin-bottom:1rem}.user-pointer-bottom:before,.user-pointer-bottom:after{bottom:-16px}.ticket-main .redactor_toolbar{background-color:#faf5f1}.ticket-main .redactor_editor,.ticket-main .redactor_editor:focus{background-color:#faf5f1 !important}.ticket-main input.special,.ticket-main input.span12,.ticket-main .redactor_box,.ticket-main .redactor_box textarea{background-color:#faf5f1 !important}#reply-to-ticket .p-content{padding:1rem;margin-bottom:0}.ticket-main .p-content form a.btn{display:none}.ticket-main form .btn-primary{margin-top:-1rem}.user-comment{margin:0}#ticket-sidebar-details{margin-bottom:0}.p-desc .btn-quoted{display:inline-flex;align-items:center;height:22px;padding:0 12px 7px 12px;font-weight:600 !important;line-height:.4 !important;color:var(--danger) !important;background-color:transparent !important;border:1px solid var(--danger);border-radius:50rem}.p-desc .btn-quoted:hover,.p-desc .btn-quoted:focus,.p-desc .btn-quoted:active{color:#fff !important;background-color:var(--danger) !important}.p-desc ul,.p-desc ol{padding-left:1.5rem}.p-desc li+li{margin-top:.5rem}.p-desc *{font-family:"Nunito Sans", helvetica !important;font-size:1.0625rem !important;font-weight:300 !important;line-height:1.5 !important;color:#212529 !important;border:0}.p-desc table{border:0 !important}.p-desc a{font-weight:600 !important;background-color:transparent !important;color:var(--danger) !important}.p-desc a:hover{color:#4a4a49 !important}.p-desc span{background-color:transparent !important}.p-desc b,.p-desc strong{font-weight:600 !important}.agent-details{padding:0;margin:0;background-color:transparent;border-bottom:0}#ticket-sidebar .lead{margin-bottom:1.25rem;font-size:1.25rem}.user-pic-thumb,.user-pic-normal{padding:0;margin-right:12px;margin-left:0}.agent-details .agent_name_text{padding-top:0;font-size:1.0625rem;font-weight:600}.control-label{margin-bottom:.25rem;font-size:1rem;font-weight:600;line-height:1.5}.lead-small{font-family:inherit;font-size:1rem;font-weight:300;line-height:1.5}.form-actions{padding-top:0;margin-top:2rem;margin-bottom:0;border-top:0}.survey-widget-wrapper{margin-bottom:2rem;background-color:transparent}.survey-widget-wrapper .survey-buttons a{display:flex;align-items:center;padding:0;margin-bottom:.75rem;color:#212529}.survey-widget-wrapper .survey-buttons a:hover{color:var(--danger)}.survey-widget-wrapper .survey-buttons a .survey-rating{margin-top:0;border:0}.strongly-agree{background-color:var(--success)}.satisfaction-neutral{background-color:var(--secondary)}.strongly-disagree{background-color:var(--danger)}.survey-widget-wrapper .survey-buttons a .survey-rating-label{margin-left:12px;font-size:1rem;font-weight:600}.content-divider{display:none}.list-lead{font-family:inherit;font-weight:600;line-height:1.5;color:#212529}.list-lead:hover{color:var(--danger)}.note_cc{display:block !important}.ellipsis{white-space:nowrap !important}.dropdown .caret{display:none}.dropdown-toggle::after{display:none}.dropdown-menu{padding:.5rem 0;background-color:var(--warning);border:0;border-radius:0;box-shadow:none}.dropdown-menu a{padding:.5rem 1.25rem;font-weight:600;line-height:1.5;color:#212529}.dropdown-menu li>a:hover{color:var(--danger);background-color:transparent}.dropdown-menu .divider{display:none}.help-text{font-size:1.125rem;font-weight:600;line-height:1.5;color:#212529}.help-text:hover{color:var(--danger)}.form-portal .control-group{margin-bottom:2rem}.form-portal .btn-primary{margin-top:-2rem}.form-portal .control-group:last-child{margin-bottom:0}.form-portal .control-label{float:none;width:unset;padding-top:0;margin-bottom:1rem;font-family:inherit;font-size:1.0625rem;line-height:1.5;font-weight:300}.form-portal .controls{margin-left:0}.login{max-width:576px;margin-right:auto;margin-left:auto}input.special,input.span12{width:100%;height:unset;padding:1rem;font-family:inherit;font-size:1.125rem;font-weight:300;line-height:1.5;color:#807e7c;border:0;border-radius:0;box-shadow:none !important}input.special::placeholder,input.span12::placeholder{color:#807e7c;opacity:1}.redactor_box,.redactor_box textarea{border:0;border-radius:0}.redactor_toolbar{background-color:transparent;border-bottom:0;border-radius:0}.redactor_toolbar li{padding:12px}.redactor_toolbar li a:hover{background-color:transparent;border:0}.redactor_toolbar li.redactor_separator{display:none}.redactor_editor,.redactor_editor:focus,.redactor_editor p,.redactor_editor li,.redactor_editor div{font-family:inherit !important;font-size:1.125rem !important;line-height:1.5 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